HOW TO USE THE EV EXPRESS® APP

After you have downloaded the EV Express App, please read the Instruction below on how you can use the App to start the EV Express® charging station. If you need any further assistance, please call our customer services at 1-877-676-6266.

If you have not downloaded the EV Express App, you can download the App from Apple Store for your iPhone, or from Android Play Store for Android phone app for your iPhone or Android phone (see below).

How to use the EV Express® App

1. Download an app either for your iPhone or Android app from the website of EVRUS: http:// www.evrus.net

2. Install the app on your smart phone.

3. Add money to your account.

4. Press "Charge" to activate the charging process.

A smart phone is capable of scanning the QR code of the Station ID number. If not, you can add the QR Code reader function to your cell phone by following a general guideline below: (Please note: the procedures for each android and iPhone are slightly different, please check the your smart phone manual for details)

For ANDROID PHONE:

Go to Settings --->Application --->Application Manager --->EV EXPRESS --->Camera --->Permission: Turn it on

For iPHONE:

Go to Settings ---> all the way down to --->EV EXPRESS --->Camera ---> Turn it on

5. Scan the QR code.

Alternatively, you can enter the code manually.

If the app does not start the charging, please check to make sure that you have strong WIFI signal from your cell phone. At least 3 bars of WIFI signal is required to establish the internet communication with the charger.

If you are able to use the EV Express App, you next option is to buy a RFID card at the front desk of the hotel lobby (normally opens 24/7). The pre-paid card can be reused and you add more money for future use.

TROUBLE SHOOTING TIPS:

1. Check to ensure that the connector is securely engaged.

2. Power off your car.

3. Check your cell phone WIFI signal. At least 3 bars of signal strength is required to start with the app.

4. Log out from the app, and log it in again.

5. Remove the connector, wait for 30 seconds and securely put it back to your car.

6. Turn the Red Emergency Button clockwise, push and hold for 10 seconds or until the blue light on the charger changes to red. Turn the button counter clockwise, until the red light turns to blue again.

If you have followed the above trouble shooting procedures and it still does not work, please call our customer service at 877-676-6266.

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